Refund Policy
📜 Refund Policy
At Ziggy’s Bud, we want every customer to feel confident about their purchases. We are committed to providing quality products, transparent information, and a professional customer experience.
Because cannabis products are consumable and subject to applicable Oklahoma laws and regulations, all cannabis sales are generally final, except where otherwise required by law.
🌿 Refunds and Exchanges
For health, safety, and regulatory compliance reasons, we generally do not accept returns or exchanges of cannabis products once they have left our store.
However, we may consider a replacement or other appropriate resolution under the following circumstances:
✅ Defective or Damaged Products: The product was defective or damaged when purchased.
✅ Incorrect Items: You received an item different from what you ordered.
📦 How to Request Assistance
If you believe your purchase qualifies for a replacement or other resolution, please contact us within 7 days of purchase.
📞 Phone: +1 (405) 288-1716
📧 Email: info@ziggysbud.com
Please provide your purchase receipt, relevant product details, and a description of the issue. Photos may be requested when appropriate.
Our team will review your request and advise you on the next steps.
💳 Refund and Replacement Options
For eligible claims, we generally offer one of the following resolutions, subject to applicable law:
Replacement with the same or a comparable product.
Store credit for a future eligible purchase.
Cash refunds are generally not offered unless required by applicable law.
All claims are reviewed individually, and any return or replacement must comply with Oklahoma cannabis regulations.
⚖️ Regulatory Compliance
Ziggy’s Bud operates with a commitment to applicable Oklahoma laws, consumer protection requirements, and cannabis regulations.
Nothing in this policy limits any non-waivable rights customers may have under applicable law.
📍 Contact Ziggy’s Bud
Ziggy’s Bud
📍 2016 N MacArthur Blvd, Oklahoma City, OK 73127, United States
📞 +1 (405) 288-1716
We appreciate your understanding and thank you for choosing Ziggy’s Bud.
Ziggy’s Bud — Quality, Trust, and Community.
